The returned product must be within 30 days, undamaged, in new or nearly-new condition, and in its original packaging. We reserve the right to refuse returns on items that
have been clearly damaged or used extensively. Any returns accepted by ALIVEe after 30 days will incur the re-stocking fee of 5% of your total purchase. Sorry, there is no
refund for any shipping, handling, or postal insurance costs.


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